Privacy Policy
Effective Date: March 5, 2026
General Design Company ("we," "us," or "our") operates the website at generaldesigncompany.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or use our services.
Information We Collect
Information You Provide
When you submit our contact form, we collect the following information: your first name, last name, email address, phone number, the service you are interested in, and the contents of your message. All of these fields are required to submit the form.
Information Collected Automatically
When you visit our site, we automatically collect certain information through the following technologies:
Google Analytics 4. We use Google Analytics to understand how visitors interact with our site. Google Analytics collects data such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on each page. Google Analytics sets cookies on your browser (including _ga and _ga_* cookies) to distinguish unique users and sessions. You can learn more about how Google uses your data at Google's Privacy Policy.
UTM Parameters. If you arrive at our site through a marketing link, we capture URL parameters (such as utm_source, utm_medium, and utm_campaign) to understand which channels are driving traffic. These parameters are submitted alongside your contact form data if you fill out the form during that visit.
Local Storage. We store your light/dark theme preference in your browser's local storage so that your display preference persists between visits. This data never leaves your browser and is not transmitted to us.
Third-Party Fonts
We load fonts from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). When your browser requests these fonts, Google may collect your IP address and browser information. See Google Fonts Privacy for details.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate with you about our services.
- To store your inquiry in our customer relationship management system so we can follow up appropriately.
- To understand how visitors use our site and improve our content and user experience.
- To measure the effectiveness of our marketing efforts.
How We Share Your Information
We do not sell your personal information. We share your data only with the following third-party service providers, and only to the extent necessary to operate our business:
- Resend — to deliver email notifications of form submissions to our team.
- Notion — to store contact form submissions in our internal leads database.
- Google Analytics — to collect and process anonymous site usage data.
- Google Fonts — to serve web fonts used on this site.
We may also disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
Data Retention
Contact form submissions are retained in our CRM system for as long as necessary to fulfill the purpose for which they were collected, typically for the duration of any business relationship and a reasonable period afterward. Google Analytics data is retained according to Google's default retention settings.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing us at contact@generaldesigncompany.com. If you are a resident of a jurisdiction with specific data privacy laws (such as the CCPA in California), you may have additional rights under those laws.
Cookies and Opt-Out
You can control and delete cookies through your browser settings. To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on. Disabling cookies will not affect the core functionality of our site.
Children's Privacy
Our site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
General Design Company
4320 E Brown Road, Mesa, AZ 85205
contact@generaldesigncompany.com
(480) 937-6763